What's This India Business?: Offshoring, Outsourcing
From call centers and claims processing to human resources, accounting, and legal operations, service jobs are migrating from the West to India at a rapid pace. Davies, formerly managing director of Unisys India and currently managing director of a consultancy on offshore services, gives examples and advice on selecting the right partner for offshoring and outsourcing, drawing on his own experiences developing business partnerships in India. He also describes what to expect when arriving in India and explains cultural customs.
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